优鸿蒙智慧能源(无锡）有限公司
Disclaimer
Before signature, please pay attention to this disclaimer and Terms of service:
v If you are the uhome battery user, you can ignore this disclaimer and read the following Terms of service.
v But, if you’re the installer and/or electrical, please make sure your customer are aware of this agreement (Terms of service), otherwise, uhome will not be legally responsible for subsequent disputes.
Terms of Service
Welcome to uhome and/or http://www.uhomeenergy.com!
This Terms of Service is made to explain our Privacy Policy and reflect changes required by the European General Data Protection Regulation (European union) , the Privacy Act 1988 (Australia), Privacy Act 1974 (American) and other countries or Economic communities’ privacy Act, and it aims to offer you better experiences while using uhome product and other services on http://www.uhomeenergy.com.
Uhome Smart Energy (Wuxi) Co., Ltd., which will be referred to as “we” or “our”, and the data subject, which will be referred to as “you” or “your”.
1. Services we provide
(1) Account Registration
You can register a unique account by scanning bar code of battery, which stuck on the battery right side.
(2) Data Acquisition
After the battery registered successful, the data will be carefully processed and stored.
(3) Data Display and Statistics
Real-time and historical data related to will be displayed in your account(depending on real application scenario and the condition of network connected). Meanwhile, the fault code will be released when a fault occurred.
2. Our Data Policy
(1) Processing
We’ll process your battery operating data in order to provide the services above mentioned. These processing include: real-time operating data collecting, recording, storing, retrieving, disclosing, and associated alignment or combination, by automated means after battery registered.
(2) Information Providing
When we collect your personal data, we shall at the same time provide you with following information:
a. our contact details and, if applicable, contact details of our representative;
b. recipients of your personal data, if any;
c. appropriate or suitable safety measures we’ve taken.
(3) Information Recording
In order to offer you the service mentioned and fulfill our legal obligations under this Terms of Service, we may record and retain your information as long as you use our uhome app and http://ess.uhomeenergy.com webs, for your own legal and/or business purposes.
(4) Communication
We shall notify each data recipient once any action of data revision or deletion or restriction of processing is taken in accordance with Article 3 (2)(3)(4)(5) unless this effort proves to be impossible. We shall inform you of those recipients upon your request.
(5) Security
We’ll take technically reasonable endeavors to ensure security of personal data that we collect from you. We will also take measures to prevent security holes and unauthorized access to your data.
a. In compliance with the General Data Protection Regulation(GDPR), Privacy Act 1988 (Australia), Privacy Act 1974 (American) and other countries or Economic communities’ privacy Act, we will inform you of following information timely: the basic information and possible impact of security incident, disposal measures we’ve taken or will take, suggestions on how to prevent and mitigate risk and relevant remedies for you. We will inform you of the event conditions in a timely manner by email, or letter, or telephone, or push notifications, etc. In the case it is difficult to reach each user, we will publish an official announcement in a reasonable and effective way.
b. Meanwhile, we will report security incidents related to users to official supervising authority.
c. We will take reasonable measures to ensure security of your information in case operation of our platform and/or services is ceased.
d. If we need to use your information for a purpose not mentioned above or beyond a direct and reasonable range, we will inform you and ask for your consent before taking an action.
3. Your rights
(1) Rectification
You’re authorized to revise your inaccurate information and update your incomplete personal data by providing a supplementary statement.
(2) Deletion
You’re authorized to ask us to delete your personal data, and we have to take action without undue delay, if one of following conditions applies:
a. purposes of personal data collection and process are no longer necessarily required;
b. the personal data have been processed illegally;
c. the personal data have to be erased in order to comply with our legal obligations subject to Laws of European Union or its Member States.
4. Your Commitments
(1) You hereby agree that we may process your personal data in order to provide you the services described above (Article 2(1)), while you shall also reserve the right to recall your agreement at any time. This recall shall not affect effectiveness of data processing before recalling.
We have right to terminate this Terms of Service if you disagree with these terms or recall your consent at any time.
(2) You agree that we may disclose your personal data to device manufacturer and installer, at our sole discretion, for assisting them to provide better service to you.
(3) You agree that you will not engage in any behavior that may interfere with proper functioning of our system and will not take any action that may undermine your data security according to our understandings.
(4) You acknowledge and agree that you have full right, with no limitation, to disclose and/or offer your personal information, and any liability, claim and lawsuit maybe incurred to us will be waived, as long as your data are properly used according to this Terms of Services.
(5) You acknowledge and agree that some information you provided will be transferred to, stored and processed in the country where we, our affiliates, or our sub-contractors reserve facilities for the Services. This may be subjected to a different jurisdiction from the country where you reside.
(6) You acknowledge and agree that any oversea data transfer or processing is necessary and always under your consent. You also agree us to process your information on your behalf, pertaining to the Terms of Services, and you request us to transfer such Information to any Country, and to store and process such Information against the Terms of Services.
(7) You acknowledge and agree that we have right, at our sole discretion, to remove, modify or reject any content that you submit to, post or display on our uhome and/or uhome apps and www.uhomeenergy.com and/or ess.uhomeenergy.com webs, as these contents, in our sole opinion, is unlawful, violating the Terms, or may incur any liability that we or our affiliates will take.
5. Force Majeure
Unless otherwise stated in the terms and conditions of the relevant Services, under no circumstances, we shall be held liable for any delay or failure or disruption of the content or the Services that is resulted directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including but not limited to, Internet failures, computer viruses, cyber-attacks, failure of telecommunications or any other equipment, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of any third parties.
6. Governing Law and Dispute Resolution
The Terms shall be governed by the laws of the Peoples Republic of China regardless any conflict of law provisions. The parties binding to the Terms hereby submit any dispute to the jurisdiction of the courts of Wuxi . China.
7. Complaints
In the event that you would wish to make a complaint about how we process your personal information, please contact our Data Protection Officer at marketing @ uhomeenergy.com and we will take effort to deal with it.
Telephone: 86-510- 83203470
8. Notification of Changes
We reserve the right to modify this Disclaimer and Terms of Services at any time, so we’d ask you to often review it. We will notify you of any change here, or by email, by means of a post notice on our uhome and/or uhome apps and uhomeenergy.com, prior to the change going into effect.
Last modified April 3th, 2019